Hot Rod,
I would like to thank you and the members of this forum for taking a more neutral tone on this situation. I can't believe the firestorm it has created. At this point I am not even interested in a replacement controller or anything else from Plum Quick. I am really sick of Robbie's enforcer bullies who feel that any opinion other than Robbie's must be squashed with a tirade of unestablished facts. Hell, even Robbie didn't dispute the veracity of my facts.
It is interesting that even though I have never said a disparaging word on the PQ site, I have been banned from it. I can't even read what is being said there. I am sure it is full of glowing reports of my good deeds and mechanical abilities
I just hope that my original intent is heeded by other NooB's to carts: be wary of doing business with Plum Quick. There are plenty of other good vendors out there who will treat you fairly. Two I would recommend are Jake's and Buggies Unlimited. My dealings with them have been stellar.
Randy